Common questions, answered.

No — you can take a few lessons as a guest to see how the tutor feels. To save progress, keep a streak, or come back across devices, you'll need a free account. Sign up takes about twenty seconds with just an email.

Pick the one you actually want to speak. The Spanish pilot is the most polished track, but the lessons follow the same shape across the catalog — grammar, vocabulary, and scenarios layered on top of each other. The tutor will adapt either way.

Most lessons are five to ten minutes. They're built to fit in a coffee break — no hour-long sessions, no marathon study blocks. The tutor sessions can run longer if you want, but most learners close the tab in seven minutes.

Phoneme by phoneme. The tutor listens to your recording, splits it into the sounds of the target language, and marks each one right or wrong. Pro and Elite get the full breakdown; the Free tier gives you a simpler score.

Free gives you one language (Spanish) and a daily cap on tutor conversations. Pro unlocks up to twelve languages, removes the daily cap, adds pronunciation feedback, offline mode, and writing assistance. Elite adds every catalog language, live cohort rooms, and priority support.

Yes — on Pro and Elite you can study up to twelve languages in parallel without losing progress in any of them. On Free you're locked to Spanish. Your streaks and XP are per-language, so switching doesn't reset anything.

Settings → Subscription → Cancel. It takes two clicks and no phone call. Your access stays until the end of the period you already paid for — no early cutoff, no clawback.

Yes — Pro and Elite include the 30-day money-back policy shown on the pricing page. Email the support inbox (the address at the bottom of this page) with the tier you started and the rough date.

No. Your streak history is yours — downgrading from Pro to Free doesn't wipe anything. If you cancel and come back later, your streak picks up where it left off (the freeze feature handles gaps longer than a day).

They're stored so the tutor can pick up where you left off in your next session. You can review, export, or delete them at any time from the Profile page. We never sell or share them with third parties.

Yes. Profile → Delete account removes your data within thirty days. Active subscription is cancelled at the same time and you'll get a confirmation email. Anything you exported before stays yours.